Assist the Head of Department in his/her daily activities and may act as head in case of his/her absence.
Assist the Head of Department in the organization of the department (assignment of tasks and follow-up, staff training).
Validate the activities in the Operational System for all business lines.
Investigate & answer Middle Office or Relationship Managers inquiries.
Reconcile outstanding items (cash and securities) and liaise with the Finance department and external custodians.
Assist the Permanent Control department for the performance of Fundamental Monitoring Points.
Report & investigate incidents for the correction or improvement of the processes.
Mandatory report to external entities (external auditors, central banks, Tax Authorities, etc.).
Sample check of client portfolio statements
Manage or delegate the management of projects for the improvement of operations processing working closely with other departments (Organization, IT, etc.).